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Privacy Policy

Terra Firma Landscapes take your privacy very seriously. We provide this Privacy Policy so as to ensure that you are clear about how we protect your privacy whilst dealing with us here at https://www.terrafirmabop.co.nz/. This policy explains what we do with your information and also what we will not do with it. We provide simple explanations that stand with integrity and honesty at all times.

1. So what about our Use of your information:

1.1 – We here at Terra Firma Landscapes do not and will not ever give, sell or loan your personal information to any party outside Terra Firma Landscapes without your express permission.

1.2 – Should we wish to do so in the future for a particular purpose, we will contact you and get your written permission.

1.3 – We will provide your information to other parties if we believe its release is for any legal compliance and law enforcement (this is inclusive of Government departments that have any statutory enforcement accountability such as the Police and the IRD); for use to facilitate court proceedings; to action or enforce issues within our Terra Firma Landscapes Terms and Conditions such as Debt Collection.

1.4 – Of course in the event of a danger or possible danger to our Terra Firma Landscapes team and their associated team, we will provide what information is required at that time and deemed appropriate. This is for the protection of the Terra Firma Landscapes people, property, and any associated party. Terra Firma Landscapes reserves the right to use its discretion in this matter at all times.

2. – Correspondence, Telephone contact, and E-Mail:

2.1 From time to time send e-mails and associated information to you as a customer. You have the right to stop the receipt of this information by simply unsubscribing by email, hyperlink on the newsletter or by calling us here at Terra Firma Landscapes. We will respect your privacy at all times.

2.2 – We regularly ask for comment and feedback from our customer base as a means of measure for the quality of work and friendly manner of our Terra Firma Landscapes team members. We ask that you support us with this. There is no obligation to do so at any time.

3. Keeping things up to date:

Here at Terra Firma Landscapes we provide the latest information for you as best we can. In turn, we ask that you do the same. If your information changes, please let us know, so that we can update our records, or simply log in to your account and update your details.

4. So what else do we do with your information?

4.1 – When you visit https://www.terrafirmabop.co.nz/ we use tracking from Google Analytics this is anonymous tracking and provides information such as, general regions customers live; demographics; and general website behavioural information. This enables us to see who is using our services and what additional services we could provide in the future.

4.2 – The information may well include what sites you have just come from and those you head off to next. It may include demographic details and information about the device your are using to browse our website. It does not include information that would identify you as an individual.

4.3 – Any information you provide to us may be used for the collection of any and all such data or placed in a private electronic file.

5. Linked Websites:

5.1 – Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5.2 – We at Terra Firma Landscapes have no control over other websites however we will act immediately if we are aware of such misuse at any time.

6. Data Retention

6.1 When you contact us via our website forms or emails we retain your data for long enough adequately reply to your query. You can advise us at any time if you wish to no longer be contacted or to unsubscribe.

6.2 When you engage with us for business and we invoice you for our services, we will maintain your Contact and Billing Information for our records unless and until you ask us to delete this information.

7.  Contact Us

You have a right to request your information. If you have any questions, would like to make a complaint, or for more information about this Privacy Policy, please contact us via email at paul@terrafirmabop.co.nz or by post using the address below:

Terra Firma Landscapes
P.O Box 282 Te Puke
New Zealand